Terms and Conditions
Last updated: November 20, 2025
Welcome to Faadu. By accessing and using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.
1. Acceptance of Terms
By accessing or using Faadu, you agree to comply with and be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this website.
2. Products and Pricing
- All product descriptions, images, and prices are subject to change without notice
- Prices are listed in Indian Rupees (₹) and include applicable GST
- We reserve the right to limit quantities of products purchased per order
- Product availability is subject to stock and may vary
- We make every effort to display products accurately, but cannot guarantee colors will appear exactly as shown on your screen
3. Orders and Payment
- All orders are subject to acceptance and availability
- We reserve the right to refuse or cancel any order at our discretion
- Payment must be received before orders are processed
- We accept Cash on Delivery (COD) and prepaid payment methods
- For prepaid orders, payment is processed through our secure payment gateway partners
- You are responsible for providing accurate billing and shipping information
4. Shipping and Delivery
Shipping terms and delivery timelines are outlined in our Shipping Policy. Please note:
- Delivery times are estimates and not guaranteed
- We are not responsible for delays caused by courier services, natural disasters, or events beyond our control
- Risk of loss passes to you upon delivery to the shipping carrier
5. Returns and Refunds
- Returns are accepted within 7 days of delivery for eligible products
- Products must be unused, in original packaging, with all tags attached
- Certain products (intimate wear, perishables, custom items) are non-returnable
- Return shipping costs are borne by the customer unless the product is defective
- Refunds will be processed within 7-10 business days after receiving and inspecting the returned item
- For prepaid orders, refunds will be issued to the original payment method
6. User Accounts
- You are responsible for maintaining the confidentiality of your account credentials
- You agree to provide accurate and complete information when creating an account
- We reserve the right to suspend or terminate accounts that violate these terms
- You are responsible for all activities that occur under your account
7. Intellectual Property
All content on Faadu, including text, graphics, logos, images, and software, is the property of Faadu or its content suppliers and is protected by Indian and international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
8. Limitation of Liability
To the maximum extent permitted by law, Faadu shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the product in question.
9. Indemnification
You agree to indemnify and hold Faadu harmless from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these Terms and Conditions or your use of our website.
10. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in [Your City], India.
11. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website after changes are posted constitutes acceptance of the modified terms.
12. Contact Information
For any questions regarding these Terms and Conditions, please contact us through our support page.